Service Alerts: Be in the KnowAlert icon

Stay in the know about your ferry route when service is adversely impacted. San Francisco Bay Ferry utilizes the BayAlerts system to notify riders of important, timely, and customized ferry service information. Alerts are also posted via twitter to let you know of any upcoming disruptions to service. 

Sign Up for BayAlerts 

With BayAlerts, choose the kinds of notifications you want, the routes you're interested in, and where you want your notifications delivered. BayAlerts subscribers can receive news and service alerts regarding service changes, delays, cancelations and more. BayAlerts notifications are available in  Spanish & Chinese. Servicio de Alertas disponibles en español | 提供告警服务的中文(普通话)

For questions or guidance using BayAlerts, refer to the STEP-BY-STEP USER GUIDE and BAYALERTS FAQ

Service Alerts on Twitter and Social Media

Follow @SFBFBayAlerts Twitter account to receive prompt ferry service alerts including service changes, delays and cancellations affecting all routes. This is the same information sent for user selected routes to voice, text and email via our current BayAlerts system, however, Twitter followers will receive these alerts for all San Francisco Bay Ferry routes. 

General service announcements and reminders will also be posted on the San Francisco Bay Ferry Facebook and Instagram accounts and the BayAlerts page on the website. Follow these accounts and access our service announcements BayAlerts page here:

 

 

 

 

 

 

 

 


CUSTOMER ASSISTANCE
See our Rider Guide page or call (877) 643-3779.

SERVICE COMMENTS and QUESTIONS
Service suggestions are welcome. Please visit our contact page.